Light Elegance UK Zippy e-file customers can take advantage of our professional e-file servicing and repair options.
Whether your device needs routine maintenance or repairs, we are here to help.
If your Zippy requires a repair or service which falls outside of the 1-year warranty time frame, there will be a base charge of £50, plus the cost of return shipping, (Plus VAT). If any replacement parts are required, and if the repairs are under the service price of £50, there will be no extra charge. If the repair parts are over £50, or if it is deemed that a new hand-piece/e-file is required, the £50 service charge will be deducted from the cost of the parts/hand-piece/e-file.
Full guidance is provided on how to send your e-file to us, and upon arrival at Light Elegance UK your file will be checked in and delivered to our repair tech. We expect your file to be repaired within 5-7 working days. Should it take any longer, we will contact you with an update.
If you would like to arrange a Zippy e-file service with us, please contact us or email info@lightelegance.co.uk