Education Booking Terms & Conditions

1. Age Requirement

All students must be at least 16 years of age to enrol in any course, whether online or in-person. By purchasing or attending a course, you confirm that you meet this requirement.

2. Online Education

  • All online education purchases are non-refundable and non-transferable.

  • Access to online content is provided solely to the individual who made the purchase and must not be shared, resold, or transferred.

3. In-Person Education

  • All in-person class bookings are non-refundable.

  • You may transfer your booking to an alternative date with a minimum of 14 days’ notice, and one transfer is permitted per booking. This must be arranged directly with your educator.

  • Transfers requested with fewer than 14 days’ notice cannot be accommodated.

4. Beginners In-Person Courses

  • All beginners-level in-person courses require the completion of assigned case studies.

  • Certificates of Completion will only be issued once all required case studies have been submitted and approved by the educator.

  • Failure to complete case studies may result in delayed certification, and no refunds will be issued on this basis.

5. General

  • By purchasing or attending any course, you agree to comply with all policies, instructions, and safety guidelines provided by the educator.

  • We reserve the right to update these Terms & Conditions at any time.